Inventory
What's in the box.
Helpdesk for your staff
One place for your people to raise problems, with real people answering who know your setup.
Devices, starters and leavers
Laptops, desktops and phones set up, enrolled and looked after. New starters get kit that works on day one, and leavers are locked out the same day.
Microsoft 365
Email, Teams, SharePoint and licences managed properly, with sensible security settings switched on and licences you aren't paying for twice.
Network and Wi-Fi
Firewalls, switches and wireless kept patched and documented, so the next person doesn't have to guess how it all fits together.
Backups that get tested
Backups for Microsoft 365, servers and key machines, checked regularly so a restore works when you need it.
Security basics done right
Endpoint protection, multi factor sign in, patching and staff awareness training, all pointing towards Cyber Essentials.
Level check
Is this your level?
If two or more of these sound familiar, we should talk.
- You've outgrown "the person who's good with computers" and it's eating into their real job.
- You pay an IT supplier to close tickets, but nobody owns the bigger picture.
- You need senior IT help for a while, without a permanent hire.
- Your insurer, a customer or a tender is asking security questions you can't answer yet.
How it plays out
Three stages.
Stage 1
Health check
We look at what you have, what's at risk and what's costing more than it should.
Stage 2
Plan
You get a written plan with the capacity you need and what we'll fix first.
Stage 3
Run and improve
We take on the day to day support and report back on what has changed.
Help screen
Fractional IT Support, answered.
What's the difference between fractional IT support and an IT contractor?
A contractor fills a seat for a fixed term. A fractional IT partner takes ownership of your IT over the long run, flexing up or down as you need, and is accountable for results rather than hours.
Can you work alongside our existing IT provider?
Yes. Some businesses keep their current provider for routine tickets and bring us in for strategy, projects or security. We agree the split with you up front so nothing falls between the gaps.
Do you look after Microsoft 365?
Yes. Microsoft 365 is at the centre of most of the businesses we support: email, Teams, SharePoint, licences and the security settings that sit behind them.
Other players
Combine your moves.
Insert coin (it's free)
Ready, player one?
Strategic CIO, hands on support or a build partner: tell us what you're working on.
hello [at] gameonsolutions.uk